Welcome to Organic G! We are committed to providing you with the highest quality A2 Cow Ghee and ensuring a transparent and trustworthy shopping experience. By accessing our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully.

General Information

This website, Organic G, is operated by Organic G, a dedicated retailer of A2 Cow Ghee. Our operations are based in India, and we source our A2 Cow Ghee from trusted vendors who uphold the highest standards of quality and purity.

Acceptance of Terms

By using our website and purchasing products from Organic G, you agree to be bound by these Terms and Conditions. We reserve the right to modify these terms at any time without prior notice. Changes will take effect immediately upon posting. It is your responsibility to review these terms periodically to stay informed.

Product Information

We strive to provide accurate descriptions, images, and details of our products. However, we do not guarantee that all information is entirely free of errors. In the event of any discrepancies, please contact us immediately for clarification.

Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated. While we aim for accuracy, we reserve the right to correct any errors in pricing or product descriptions without prior notice. In case of pricing errors, we will notify you before dispatching your order.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards
  • Net Banking
  • UPI

Payments must be made in full before we process and dispatch any orders. We reserve the right to cancel or decline any order that does not comply with our payment policies.

Shipping and Delivery

Organic G delivers products within India. We aim to process and ship orders as quickly as possible, typically within 0-2 working days of receiving payment. Delivery times may vary based on your location and product availability, generally taking 3-9 working days. Once an order is shipped, we will provide tracking information via email.

Shipping Charges

Shipping charges will be calculated based on the weight of the product and the delivery location. These charges will be clearly indicated during the checkout process.

Returns and Refunds

At Organic G, we are dedicated to providing exceptional products. However, if you receive an item that does not meet your expectations, we have a straightforward and customer-friendly returns policy in place.

Returns Are Accepted Under the Following Conditions:

  • Incorrect Product: If you receive a product that differs from what you ordered.
  • Damage During Transit: If the product arrives damaged.

To process a replacement, please contact our customer support team within 48 hours of receiving your order. You can reach us via:

Please provide valid justification and proof for your return request. Unfortunately, requests made beyond 48 hours from the delivery date cannot be accommodated.

Important Note:

We do not accept returns for any other reasons.

Cancellation Policy

Orders can be canceled within 24 hours of placement. To cancel your order, please email us at [email protected]. Refunds for canceled orders will be processed to the original payment method within 5-10 working days.

User Accounts

You may create an account on our website to enhance your shopping experience. By creating an account, you agree to provide accurate and complete information. It is your responsibility to maintain the confidentiality of your account details and password.

Intellectual Property

All content, including product images, descriptions, logos, and other materials on our website, is the intellectual property of Organic G. You may not copy, reproduce, or distribute any of this content without our express permission.

Limitation of Liability

Organic G will not be liable for any damages arising from the use or inability to use our website or products, including but not limited to indirect, incidental, punitive, or consequential damages. We are also not responsible for any inaccuracies or typographical errors on the website.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with your order, please feel free to reach out to us:

We value our customers’ satisfaction and are always here to help.