Refund & Returns Policy

Welcome to Organic G! We are committed to providing you with the highest quality A2 Cow Ghee, ensuring a delightful and healthful experience. Your satisfaction is our top priority, and we strive to make your shopping experience seamless and enjoyable. Below is our detailed Refund & Returns Policy to guide you through our processes.

Shipping Policy

To ensure prompt and accurate delivery, please provide a complete postal address, including your pin code, email ID, and a valid contact number. Double-checking these details before placing your order helps us serve you better.

For our valued customers within India, we dispatch orders using registered courier services or speed post. Orders are typically shipped within 0-2 working days, with delivery times varying based on your location, generally between 3-9 days.

Please note that Organic G is not responsible for any delays caused by courier or postal services. However, we guarantee to hand over your consignment to the courier or postal service within 0-2 days of order placement.

If you have any questions or encounter issues with our services, feel free to contact us at:

Phone: +91-8849051018

Email: [email protected]

Returns and Refunds

At Organic G, we take immense pride in the quality of our products. However, if you receive an item that does not meet your expectations, we have a straightforward and customer-friendly returns policy in place.

Returns Are Accepted Under the Following Conditions:

• Incorrect Product: If you receive a product that differs from what you ordered.
• Damage During Transit: If the product arrives damaged.

To process a replacement, please contact our customer support team within 48 hours of receiving your order. You can reach us via:

• Phone: +91-8849051018
• Email: [email protected]

Please provide valid justification and proof for your return request. Unfortunately, requests made beyond 48 hours from the delivery date cannot be accommodated.